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Vehicle towed by law enforcement on I-80, Highway 12, or anywhere in Suisun City - we carry out the tow and help you understand exactly what to do next.
Police towing in Suisun City means a law-enforcement agency - the Suisun City Police Department, the California Highway Patrol, or another authorized agency - has ordered a vehicle removed from a public road, parking area, or private property, and a company on the agency's approved rotation carries out the tow, with the vehicle held in a licensed storage facility until the owner retrieves it.
The vehicle owner does not choose the towing company - the officer or dispatcher does. But that does not mean you lose your rights. California has specific rules about how quickly you must be notified, your right to a written itemized invoice, and your right to request a hearing if you believe the tow was improper. Knowing those rights means you can act quickly to keep storage fees from adding up and protect your options if something does not look right.
If your vehicle was involved in a collision before the police tow was ordered, the team can also handle the accident recovery side of the situation - from getting the vehicle off the road safely to coordinating where it goes after the scene is cleared.
If your vehicle is gone and you did not arrange for it to be moved, it may have been towed by police or by a private-property operator. Your first step is to call the local police non-emergency line - do not assume it was stolen until you have confirmed with law enforcement. A police-ordered tow will show up in their records right away.
If an officer ordered your vehicle towed at the scene - because of a collision, a registration issue, or another enforcement reason - you should have received information about where it was taken. If you did not, contact the agency that handled the stop the same day. Storage fees begin accruing immediately.
California requires that registered owners be notified when their vehicle is towed by police. If you received a notice, it should include the storage facility's contact information. Call the facility right away to confirm what you need to bring and whether there is a hold on the vehicle that must be cleared before release.
Every day your vehicle stays in the storage yard, fees continue to grow. If you cannot retrieve it immediately - because of a hold, a financial issue, or a dispute - contact the storage facility and the agency that ordered the tow as soon as possible. California law gives you options, but those options have time limits.
When a law-enforcement agency dispatches us, we respond to I-80, Highway 12, and all surface streets in and around Suisun City. The vehicle is loaded, secured, and transported to our licensed storage facility - and the registered owner is notified as required by California law. A company on the law-enforcement tow rotation has already been vetted by the agency for equipment, insurance, and operation standards, which means your vehicle is handled to a defined baseline every time.
We also offer vehicle storage for owners who need additional time before retrieval - whether because of an active hold, travel, or a pending insurance or repair decision. Vehicles in our facility are secured, and we work with owners to understand what documents and steps are needed to move the release process forward as quickly as possible.
On-rotation response for Suisun City PD and CHP-ordered tows on I-80, Highway 12, and surrounding Solano County roads - available around the clock.
Secure holding for towed vehicles pending owner retrieval, hold clearance, or insurance and repair decisions - with daily storage itemized on your invoice.
Straightforward information on what documents to bring, whether a hold is in place, and what the release process looks like - so you do not make an unnecessary trip to the yard.
Fast response for CHP-ordered tows related to tule fog collisions or disabled vehicles on the I-80 and Highway 12 corridors, where every minute on the shoulder is a safety risk.
Suisun City sits at the junction of Interstate 80 and Highway 12, two heavily traveled routes connecting the Bay Area to Sacramento and the North Bay. Police-ordered tows along these corridors - for collisions, disabled vehicles, or enforcement stops - are common, and the volume increases in fall and winter when tule fog reduces visibility across the Suisun Valley and surrounding lowlands. A fog-related incident on I-80 can leave a vehicle on a fast-moving shoulder where a slow response creates additional risk. The CHP maintains its own approved tow rotation for these freeway corridors, and companies on that list know the CHP's procedures and can work efficiently with officers already on scene.
The area around Travis Air Force Base, just east of Suisun City, sees consistent enforcement activity on Peabody Road and nearby surface streets. Tows in that zone sometimes involve coordination between local police, the CHP, and base security depending on where the vehicle was. Drivers in Fairfield and those traveling near Benicia on the I-680 connector also call us for police-related tows when incidents happen in these adjacent corridors.
If you were not present when your vehicle was towed, call the agency that likely ordered it - the Suisun City Police Department or the CHP depending on where it happened. They will tell you which company has the vehicle and where it is being stored. You can also call us directly once you have confirmed we handled the tow. We respond to all non-emergency inquiries within 1 business day.
Before you come to the yard, find out whether the ordering agency has placed a hold on the vehicle. A hold means the agency needs to clear the vehicle before it can be released - this can happen after certain enforcement stops or investigations. Contact the agency to find out what is needed to lift it before you make the trip.
Once any hold is cleared, gather what you need: a valid photo ID, proof that you own or have the right to claim the vehicle, and proof of current insurance. Call the storage facility ahead of time to confirm exactly what they require - requirements can vary and confirming in advance avoids a wasted trip.
At the storage facility, ask for a written itemized invoice before you pay - you are entitled to one under California law. Once you settle, walk around the vehicle and check for any damage that may have occurred during the tow. If you find anything, photograph it and report it to facility staff before leaving the lot.
We will tell you exactly where your vehicle is, whether there is a hold, and what to bring - no runaround, no confusion.
(707) 210-9220Only towing companies that meet the agency's requirements for equipment, insurance, and operation are placed on the approved rotation list. If law enforcement dispatched us, it means we have already been vetted to their standards - so your vehicle is handled by an operator the agency trusts.
The CHP manages the tow rotation for the freeway corridors through Suisun City. A company with experience on these routes knows CHP procedures and can move efficiently when your vehicle is involved in a freeway incident - especially during tule fog season when conditions on the corridor change quickly.
California sets limits on what towing companies can charge for police-ordered tows and storage. We provide a clear, itemized invoice and walk you through the charges - so you leave the yard with a full picture of what you paid and why, not more questions. TRAA membership reflects our commitment to those professional standards.
A police tow done carelessly can leave a vehicle with new scratches, transmission damage, or worse. Our equipment and operators are held to the standards required to work on the law-enforcement rotation - your vehicle is loaded, secured, and transported correctly, every time.
Dealing with a police tow is stressful enough without added confusion about where your vehicle is or what to do next. We give you a direct answer the moment you reach us and handle the retrieval process in a way that respects both your rights and your time.
Secure holding for vehicles that need more time before retrieval - whether because of a hold, an insurance decision, or a pending repair.
Learn MoreGetting a collision-damaged vehicle off a road or freeway shoulder safely before or after a police-ordered tow is carried out.
Learn MoreEvery day in storage adds to the bill - reach us today and we will tell you exactly where your vehicle is, what to bring, and how to get it released as quickly as possible.